TERMS OF SERVICE

SECTION 1 – ACCESS AND ACCOUNT

Welcome to PawFloat! The terms “we,” “us,” and “our” refer to PawFloat. PawFloat operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). PawFloat is powered by Shopify, which allows us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranties, disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide to our store is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online store. However, please note that product colors or appearance may differ from how they appear on your screen due to the type of device you use to access the store and its settings.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be exactly the same as shown or presented in our online stores.

All product descriptions may be modified at any time without prior notice, at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit the quantities of any product we offer to any person, geographic region, or jurisdiction on an individual basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. PawFloat reserves the right to accept or reject your order for any reason, at our sole discretion. Your order will not be accepted until PawFloat confirms that it has been accepted. We must receive and process your payment before accepting your order.

You should carefully review your order before completing your purchase, as PawFloat may not be able to process a cancellation request after an order has been accepted.

If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting you using the email address, billing address, or telephone number you provided when the order was placed.

You may return or exchange your purchase only in accordance with our Refund Policy.

You represent and warrant that your purchase is for personal or household use and not for resale or commercial export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation sent to you by email.

Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs duties, or import fees.

Prices published in our online stores may differ from prices offered in physical stores, online stores, or other stores operated by third parties.

From time to time, we may offer promotions through the Services that may affect pricing strategies and may be governed by terms and conditions that differ from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores.

You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as necessary.

You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use such credit card for the purchase; (iii) charges incurred by you will be accepted by your credit card company; and (iv) you will pay all charges incurred by you at the published prices, including shipping and handling fees and all applicable taxes, if any.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for any delays in shipping or delivery. All delivery times are estimates only and are not guaranteed.

We will not be responsible for delays caused by the carrier, customs procedures, or events beyond our control.

Once we transfer the products to the carrier, title and risk of loss transfer to you.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, service marks, text, samples, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are owned by PawFloat, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms allow you to use the Services solely for your personal and non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property of PawFloat, Shopify, or any third party.

Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by PawFloat.

PawFloat's names, logos, product and service names, designs, and slogans are trademarks of PawFloat or its affiliates or licensors. You may not use such trademarks without PawFloat's prior written permission.

Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party customer tools as part of the Services, which we neither monitor nor have any control over or input into.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without any endorsement.

We will have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third-party providers.

We may also offer new features through the Services in the future, including the release of new tools and resources. Such new features will also be considered part of the Services and will be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including third-party embedded functionality.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access.

If you decide to leave the Services to access such third-party materials or websites, you do so at your own risk.

We will not be responsible for any harm or damages related to your access to any third-party website or your purchase or use of any products, services, resources, or content on any third-party website.

Please carefully review the third party's policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 – SHOPIFY RELATIONSHIP

PawFloat is powered by Shopify, which allows us to provide the Services to you.

However, any sale or purchase you make through our store is made directly with PawFloat.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of transactions between you and PawFloat, including any injury, damage, or loss resulting from the purchase of products or services.

You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchase and transaction with PawFloat.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be accessed here. Certain personal information may also be subject to Shopify's Privacy Policy, which can be accessed here.

By using the Services, you acknowledge that you have read this Privacy Policy.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve our Services.

Information you submit to the Services will be transmitted to and shared with Shopify, as well as with third parties who may be located in a country other than your country of residence, for the purpose of providing the Services to you.

Please review our Privacy Policy for more information about how we, Shopify, and our partners use your personal information.

SECTION 11 – COMMENTS

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Comments”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium for any purpose, including commercial purposes.

For example, we may use our rights under this license to operate, provide, evaluate, improve, optimize, and promote the Services and to comply with our obligations and exercise our rights under the Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights to all Comments; (ii) you have disclosed any compensation or incentive received in connection with submitting your Comment; and (iii) your Comment complies with these Terms.

We have no obligation: (1) to maintain the confidentiality of your Comments; (2) to pay compensation for your Comments; or (3) to respond to your Comments.

We may, but have no obligation to, monitor, edit, or remove Comments that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violate any party's intellectual property or these Terms of Service.

You agree that your Comments will not infringe any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights.

You further agree that your Comments will not contain defamatory or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comment.

You are solely responsible for any Comments you make and their accuracy. We assume no responsibility or liability for any Comments posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on or within the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, state, or local regulation, rule, law, or ordinance; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to submit false or misleading information; (f) to knowingly transmit, receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or that, as determined by us, may harm PawFloat, Shopify, or users of the Services, or expose them to liability.

You further agree not to: (a) upload or transmit viruses or any other type of malicious code that is or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the Services; (e) use any robot, spider, scraping, data-gathering or extraction tools, devices, or automated processes, artificial intelligence tools (such as agentic AI), or automated or manual means to access the Services; or (f) interfere with, circumvent, or bypass the security or authorization features, robot exclusion headers, or other measures we use to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time, without prior notice, if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1 This section (“Agent Terms”) applies if you use, permit, enable, or cause an Agent to access, use, or interact with any Service.

“Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity and that may operate on behalf of or using such person's device without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless, at all times, it identifies and operates in strict compliance with the requirements of Section 14.4 below.

In addition, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from accessing, using, or interacting with any Service.

14.3 We may limit, including through technical measures, the access, use, and interaction of any Agent with the Services and how it does so.

14.4 Agents must: (i) in every HTTP/HTTPS request, identify that the request originates from an Agent and disclose the Agent's name by including the following in the request's user-agent field: “Agent/[agent name]”; (ii) not conceal or create confusion as to whether any access, use, or interaction originates from an Agent, such as by (a) imitating human behavior and interaction patterns, or (b) completing or bypassing CAPTCHAs or measures designed to distinguish computer use from human use; (iii) truthfully respond to any question or instruction intended to determine whether interactions originate from a human or a computer; and (iv) not bypass or otherwise avoid any measures intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion at any time without notice, and you will remain responsible for all amounts due up to and including the date of termination.

The following sections will survive any termination: Intellectual Property, Comments, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information.

Any reliance you place on such information is strictly at your own risk.

We disclaim